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The questions we get asked the most. Can't find what you need? We're one message away.
Ask us on WhatsAppHow do I choose the right size?
Open the Size Guide on any product page and measure your companion's back length, chest and neck. Between two sizes? Choose the larger one.
How long does delivery take?
Orders arrive within 2 to 5 business days. Please make sure your name, phone number and full address are correct.
Can I return or exchange?
Items with a manufacturing defect or damage can be exchanged or refunded within 14 days of delivery.
